Voice-Link was conceptualised to offer a IVR (Interactive Voice Response) based value added service to both public and private sector clients where a multitude of services could be offered to add value to a range of applications such as: fraud detection, psychometric testing, voice biometric identification, validation of documentation (education, deeds office, licences, credit rating) etc. Recording of phone calls with automatic transcription, voice file storage to prove a chain of custody… to name but a few of the solutions possible.
With over 80 years of collective experience in the value added voice processing field, the composition of the co-founder members which all bring a wealth of expertise and passion to create and build a new and exciting business offering that has technologically never been achieved to-date, whilst at the same time building a company value structure that ensures our clients experience a unparalleled service level offering.